Customer satisfaction as a benchmark
DEUTA AMERICA Corp. follows ISO 9001 requirements.
Our parent company, DEUTA-WERKE GmbH, is also certified in ISO 9001:2015, IRIS, ISO 14001:2015.
DEUTA AMERICA Corp. provides consistent quality management of all process stages to achieve the following ends:
- comply with the requirements of the DAC management system policies and procedures
- monitor, measure, analyze, and evaluate DAC’s activities in order to provide continuous improvement
- achieve sustainable growth while maintaining customer satisfaction
At DAC, customer satisfaction is at the heart of everything we do. Our Total Quality Management system ensures this by maintaining consistent quality across all business processes – from consultation and design right through to implementation and after-sales support.
For us, quality means responding flexibly to individual requirements and tailoring solutions precisely to the jointly defined requirements profile. This results in products and systems that impress at every stage – high-performance, reliable and future-proof.